Terms of service

TERMS AND CONDITIONS

GENERAL
Art. 1
These general terms and conditions apply to any purchase-sales agreement by a visitor to this website, hereinafter referred to as “customer”, concluded with Icon.
These general terms and conditions always take precedence over all other terms and conditions of the customer. Additional conditions of the customer are excluded,
except when these have been expressly accepted by us in advance, in writing and explicitly.

1.1 IDENTITY OF THE COMPANY

ICON BVBA
Aldestraat 54
3500 Hasselt
Belgium

Email: contact@iconshop.be
Company number: BE0515985164
Name of manager: Kris Donders

ORDER
Art. 2
An agreement is validly concluded when placing the order and completing payment, or by sending an email containing an order.

LIABILITY
Art. 3
We guarantee that the products delivered by us meet the requirements of usability, reliability and lifespan as reasonably intended by the parties to the purchase agreement, and we therefore guarantee the manufacturer's warranty of the product delivered to you.

3.1
The customer is obliged to check the delivered goods immediately upon receipt.
If it appears that the delivered item is wrong, inadequate or incomplete, then
the customer (before proceeding to return) these defects immediately in writing
to report via contact@iconshop.be.
If this is not reported on time (within 14 calendar days), we cannot be held liable. The original label may not be removed from the item, if this is the case, we will no longer consider the item as new and cannot reimburse this.

3.2
Our liability does not apply if: A) the customer has repaired and / or processed the delivered goods himself or has had them repaired and / or processed by third parties. B) the delivered goods have been exposed to abnormal circumstances or are otherwise handled carelessly or contrary to our instructions and / or
instructions on the packaging.

RIGHT OF WITHDRAWAL
Art. 4
If the customer is not satisfied with the purchase, there is the option to return. We provide a free return service in Belgium for products / purchase from € 100 (excluding shipping costs).
If you wish to return something under this amount (eg accessories), the return costs are for your own account.

PAYMENT
Art. 5
Payment is always made via a secure electronic platform with a choice of Bancontact / Mister Cash, Visa, Mastercard, Paypal, iDeal or bank transfer. As long as the payment has not been completed, the order will not be processed.

EXECUTION / SHIPPING
Art. 6
The performance of the agreement normally occurs immediately after it
complete the payment. Shipment takes place within 1-2 working days via Bpost, GLS, UPS, or .....
Any delay in implementation does not entitle to compensation where appropriate.

DISPUTES
Art. 7
All disputes arising from this agreement are governed by Belgian law.

BINDING
Art. 8
With every electronic order for products, the customer declares to agree with these general terms and conditions. These conditions are always binding